Tag: staff training

Ignore at your own risk!

Research by Safe Work Australia indicates that victims of harassment experience higher levels of emotional exhaustion, psychological distress and depression. They also incur lower levels of job satisfaction and work engagement and a greater desire to leave. Yet unfortunately, barely

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Correct temperature for storage and service of red wines

Australians have spent a lifetime keeping their white wine chilled in the fridge and red wine in the cupboard or on the wine rack at room temperature, and it is no different for many of our casual restaurants and cafes

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Japanese scientists discover bacteria in hairspray

Scientists in Japan have discovered a new species of bacteria that can live in hairspray, according to the results of a study published in the March (2016) issue of the International Journal of Systematic and Evolutionary Microbiology. “Contamination of cosmetic

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New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a

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‘Gluten Free’ food preparation accreditation program proposed

It’s no secret that the demand for gluten-free menu items is larger today than it has ever been. Coeliac Australia estimates that one million Australians are currently following a gluten-free diet, and smart foodservice operators and restaurateurs have risen to

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RSA – 3D Webinar Training

Are you looking for a more effective solution to the current RSA online training debacle? Are you confident of your staff’s ability to resolve common RSA-related issues? Would you leave your business in the hands of a person who only

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Is dropped food safe to eat?

In commercial situations, of course the answer to this question should be a resounding NO!  But what does the latest research say about the topic? Rutgers, the State University of New Jersey has recently published the results of research into this question. They

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Ongoing RSA Training

The Office of Liquor and Gaming Regulation (OLGR) launched an investigation after the Queensland Police Service (QPS) were called to the premises on 12 January 2015, following a complaint that people were heavily intoxicated outside the venue. The subsequent investigation found the

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Is cash leaking out through the cracks?

At a time when we are all being asked to do more with less, it makes sense to stop the small everyday cash leaks, which taken all together, can lead to a substantial drain on resources. First up – CHEMICALS. 

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25% Payroll Tax Rebate for Apprentices & Trainees

Queensland employers who hire apprentices and new trainees are set to benefit under the new budget reforms. In keeping with it’s election commitment, the Queensland Government will grant a 25% rebate of payroll tax on the wages of new trainees

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NOT ALL SCHOOL-BASED TRAINEES ARE THE SAME!

Consider the advantages of an AIBI student: They are already trained in the basics of Hospitality Service They can finish their Traineeship in a year They only cost $10/hr You can have as many as you like (within reason) They

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Staff refresher in RSA – Free to AIBI clients

Are you ‘over’ having to keep your staff up to date with all the changes to the Liquor Act? Don’t you wish that someone else would do this for you (at no charge of course)? NOW YOU HAVE IT! Follow this

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Do you know a worthy Not-For-Profit Organisation?

New Government initiatives to empower unemployed workers will provide assistance to Not-For-Profit’s. If you know of a worthy cause that could use some assistance to implement and complete a Project of use to the community, whilst providing workplace experience and

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Mystery Shopper Trials

Sixty tests were recently conducted during the mystery shopper trial in Brisbane, Gold Coast, Sunshine Coast and Ipswich. Proof Research hired and trained professional actors who carried out the tests. OLGR compliance officers covertly observed each test for authenticity and

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Incidents on Licensed Premises

You can take action to prevent incidents occurring at your licensed premises by: establishing a risk profile for your venue by undertaking periodical safety audits implementing management practices and procedures to address identified safety risks reviewing the risk assessed managed

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