Blog Archives

New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA, TRAINING FOR THE FUTURE

RSA – 3D Webinar Training

Are you looking for a more effective solution to the current RSA online training debacle? Are you confident of your staff’s ability to resolve common RSA-related issues? Would you leave your business in the hands of a person who only

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Posted in BUSINESS INSIGHTS, TRAINING FOR THE FUTURE

Do I need to renew my RMLV training?

There has been a huge amount of misinformation and confusion surrounding this question in the popular press, largely due to the ‘Red Tape Reduction’ initiative which applies to cafes and small clubs.  Here are the facts: YES – you DO

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, RED TAPE REDUCTION, TRAINING FOR THE FUTURE

Ongoing RSA Training

The Office of Liquor and Gaming Regulation (OLGR) launched an investigation after the Queensland Police Service (QPS) were called to the premises on 12 January 2015, following a complaint that people were heavily intoxicated outside the venue. The subsequent investigation found the

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Posted in BUSINESS INSIGHTS, NEWS FROM OLGA, TRAINING FOR THE FUTURE

RSA CERTIFICATES – AGAIN!

Who needs to be RSA trained? The following people must complete RSA training within 30 days of starting employment: the licensee (if an individual) any member of staff of a licensed premises who is involved in the service or supply

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Posted in BUSINESS INSIGHTS, NEWS FROM OLGA, RED TAPE REDUCTION

Staff refresher in RSA – Free to AIBI clients

Are you ‘over’ having to keep your staff up to date with all the changes to the Liquor Act? Don’t you wish that someone else would do this for you (at no charge of course)? NOW YOU HAVE IT! Follow this

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, TRAINING FOR THE FUTURE

Free RSA training quiz for our clients!

Are you ‘over’ having to keep your staff up to date with all the changes to the Liquor Act? Don’t you wish that someone else would do this for you (at no charge of course)? NOW YOU HAVE IT! Follow this

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES

New face-to-face RSA training available for low-risk venues

We are concerned at the implications for low risk venue owners under the Red Tape Reduction guidelines. Even though small venues which don’t trade after midnight are STILL EXPECTED TO ABIDE BY THE LIQUOR ACT, there is no requirement to

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, RED TAPE REDUCTION, TRAINING FOR THE FUTURE

Red Tape Reduction for low risk venues

Are you a LOW RISK venue? You can answer ‘yes’ to this if you DON’T OPEN AFTER MIDNIGHT and are one of the following: A licensed café A licensed restaurant A community club with fewer than 2,000 members A  small

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA, RED TAPE REDUCTION

Responsible Service of Alcohol Marshals

Another OLGR Best Practice initiative is the introduction of the RSA Marshal position in venues where large numbers of patrons must be managed. RSA marshals have a unique responsibility to monitor patron behaviour and intoxication levels inside your venue, whilst

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA

OLGR Changes – the skinny in plain English

As we know, there have been lots of changes under the ‘Red Tape Reduction’ banner to the Qld Liquor Act recently.  Here they are in a nutshell: 1.      There is no need to force new staff into gaining an online

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA, TRAINING FOR THE FUTURE

Training Register Confusion

OLGR’s latest Red Tape Reduction provision states that a Register of staff trained in RSA no longer needs to be kept – HOWEVER: all licensees are required to keep current copies of current training course certificates or Statements of Attainment

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, NEWS FROM OLGA

OLGR UPDATES

The Red-Tape Reduction wagon keeps rolling along, much to our surprise and delight. The latest rules to apply to LOW RISK PREMISES are: Removal of the requirement for licensees to keep a register of persons trained in the responsible service

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA

More Red Tape reduction…

The Newman Government reforms will free Queensland’s restaurants, cafes and small community clubs of burdensome red tape. “These types of licensed venues will no longer require an approved manager to be on site if they don’t operate past midnight. Licensed

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA

OLGR RSA RSG no longer required

Changes to liquor and gaming industry training The state is no longer responsible for the regulation of trainers offering Responsible Service of Alcohol (RSA) and Responsible Service of Gaming (RSG) courses. This regulation is now a matter for the Commonwealth

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA

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