Blog Archives

Correct temperature for storage and service of red wines

Australians have spent a lifetime keeping their white wine chilled in the fridge and red wine in the cupboard or on the wine rack at room temperature, and it is no different for many of our casual restaurants and cafes

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Posted in BUSINESS INSIGHTS, FOOD SAFETY, INDUSTRY UPDATES, NEW SCIENCE, TRAINING FOR THE FUTURE

New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA, TRAINING FOR THE FUTURE

‘Gluten Free’ food preparation accreditation program proposed

It’s no secret that the demand for gluten-free menu items is larger today than it has ever been. Coeliac Australia estimates that one million Australians are currently following a gluten-free diet, and smart foodservice operators and restaurateurs have risen to

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Posted in FOOD SAFETY, INDUSTRY UPDATES, TRAINING FOR THE FUTURE

3-D RMLV – Watch the Video

Next time you need to renew your RMLV training – why not try our online 3-D webinar? There are many advantages to doing this fully-compliant course online, including: Take the course over several days – in smaller bites Study from

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Posted in INDUSTRY UPDATES, TRAINING FOR THE FUTURE

RSA – 3D Webinar Training

Are you looking for a more effective solution to the current RSA online training debacle? Are you confident of your staff’s ability to resolve common RSA-related issues? Would you leave your business in the hands of a person who only

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Posted in BUSINESS INSIGHTS, TRAINING FOR THE FUTURE

When can Gaming Licensees pay winnings over $10,000? Your obligations under AUSTRAC.

Under Australia’s anti-money laundering and counter-terrorism financing laws, gaming licensees cannot pay winnings of $10,000 or more until they have collected and verified required information about the customer. For individuals, licensees will need to collect the customer’s full name, date

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Posted in BUSINESS INSIGHTS, GAMING NEWS, INDUSTRY UPDATES, OTHER LEGISLATION

New rules pertaining to sale of liquor in Car Parks

OLGR advises, that as a result of recent changes to the Liquor Act 1992, from 1 September 2016, any approval you had to sell, supply or allow liquor to be consumed in a car park is no longer valid. This

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA, SAFE NIGHT OUT STRATEGY

Changes to Tobacco & Other Smoking Products Act

Licensees should be aware that changes to the smoking laws which apply to the following areas came into effect from 1st September 2016: Organised under-age sporting events Skate parks Public swimming pools Public transport waiting points Building entrances Pedestrain malls Early childhood

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, OTHER LEGISLATION

Future changes to liquor legislation

Safe Night Precinct Boards have until 1st February 2017 to be officially prescribed as a “3am safe night precinct”.  If a safe night precinct has NOT been prescribed as a 3am safe night precinct by 1st Feb 2017, then all

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Posted in NEWS FROM OLGA, SAFE NIGHT OUT STRATEGY

Beware of ‘Guideline 60’

It appears that OLGR is ramping up its interest in risk management for venues on the Coast. Guideline 60 is about ensuring that plans are in place to manage the possibility of ‘rapid & excessive consumption’ within your venue. It

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Posted in BUSINESS INSIGHTS, INDUSTRY UPDATES, NEWS FROM OLGA

Ongoing RSA Training

The Office of Liquor and Gaming Regulation (OLGR) launched an investigation after the Queensland Police Service (QPS) were called to the premises on 12 January 2015, following a complaint that people were heavily intoxicated outside the venue. The subsequent investigation found the

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Posted in BUSINESS INSIGHTS, NEWS FROM OLGA, TRAINING FOR THE FUTURE

Maintaining a safe environment

Patron numbers often increase during the busy festive season. During this time you should be mindful of your obligations to provide a safe environment for patrons and staff, both within and around your venue. You should also ensure staff are

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Posted in BUSINESS INSIGHTS, NEWS FROM OLGA, SAFE NIGHT OUT STRATEGY

Festive Season Rules

OLGR has kindly supplied us with a rundown on the terms and conditions of trading throughout the festive season: Christmas Eve On Christmas Eve, the sale and supply of alcohol must finish at 12 midnight regardless of whether you have

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Posted in INDUSTRY UPDATES, NEWS FROM OLGA

Is cash leaking out through the cracks?

At a time when we are all being asked to do more with less, it makes sense to stop the small everyday cash leaks, which taken all together, can lead to a substantial drain on resources. First up – CHEMICALS. 

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Posted in BUSINESS INSIGHTS, TRAINING FOR THE FUTURE

25% Payroll Tax Rebate for Apprentices & Trainees

Queensland employers who hire apprentices and new trainees are set to benefit under the new budget reforms. In keeping with it’s election commitment, the Queensland Government will grant a 25% rebate of payroll tax on the wages of new trainees

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Posted in INCENTIVES FOR INDUSTRY, INDUSTRY UPDATES, TRAINING FOR THE FUTURE

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